TERMS OF USE

Version 2: 27/1/2024

Who we are and how to contact us

These Terms and Conditions and the policies referred within it (“Terms”) govern your use of our website, available at (“DZRT.COM”). The Website is owned and operated by Bada’el Company (we, us or our), a company established in the Kingdom of Saudi Arabia.

To contact us, please email [email protected]

General

The Terms constitute a legal agreement between us and you. By using our Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not accept and agree to comply with these Terms, then you must not use our Website.

You must not use the Website if:

  • In order to maintain the integrity of our products and ensure fair and equitable distribution, our products are intended for personal use only. Therefore, it is prohibited to create and/or use more than one account for each customer, and any purchase of our products with the intent to resell them especially at a higher price constitute an unauthorized resale activity and is strictly prohibited.
  • you are not eighteen (18) years of age; or you are not a current tobacco or nicotine user.
  • you are a person who is either barred or otherwise legally prohibited from receiving or using the Website under the laws of the country in which you are a resident or from which you access or use the Website.

You are also responsible for ensuring that all persons who use our Website through your network are aware of and  comply with these Terms, and any other applicable terms and conditions.

The content on this Website is provided for general information only. Although we make reasonable efforts to  update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.

We may vary these Terms from time to time without prior notice. We may also transfer our rights and obligations under these Terms to another organization at our entire discretion. Every time you wish to use our Website, please check these Terms to ensure you understand the Terms that apply at that time.

There are other terms that may apply to you

These Terms incorporate the following additional terms, which may also apply to your use of our Website:

Prices

Information published at this site refers to products offered in the Kingdom of Saudi Arabia.

The prices set out on this Website may be altered by us at any time without prior notice to you.

Prices quoted include all applicable taxes and duties, are in Saudi Riyals and do not include any delivery charges, unless otherwise stated.

Any promotional codes offered by us cannot be exchanged for cash, used in conjunction with one another, re-used on another transaction, or partially used across multiple orders.

We reserve the rights to invalidate any promotional codes which are used or applied in contravention of the above requirement.

Content

Our Website is made available free of charge. We do not guarantee that our Website, or any content on it, will  always be available, error-free or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website.

This Website may contain links to third party sites. The links do not indicate any endorsement by us of the site or the products or services provided at those sites. You access those sites and uses the products and services made available at those sites solely at your own risk.

Usernames and passwords

If you choose, or you are provided with, a username, user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. You shall be solely responsible for any damages arising from unauthorized access to the site caused by or connected with the disclosure of your login and/or password by yourself.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion, you have failed to comply with any of the provisions of these Terms.

If you know or suspect that anyone other than you know your secure information, you must promptly notify us at [email protected]

How you may use our material on our Website

We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties. All such rights are reserved.

You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors. We grant you a single, non-exclusive, limited personal license to access and use the Website for non-commercial purposes subject to your continued compliance with these Terms. You may not transfer or share your right to access or use the Website.

Our names and logos and all related product and service names, design marks and slogans are the trade marks or service marks of us or our licensors. No trade mark or service mark licence is granted in connection with the  materials contained on the Website. Access to the Website does not authorise anyone to use any name, logo or mark in any manner whatsoever.

You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our Website, including but not limited to:

  • any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual's consent) or any other of the legal rights of individuals;
  • using our Website in any manner that infringes any intellectual property rights of any person;
  • using our Website to defame or libel us, our employees or other persons; or
  • posting or transmitting to this Website any non-authorized material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party's systems or network security.

If we allow you to post any information to our Website, we have the right to take down this information at our sole discretion and without notice.

Malware

We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology to access our Website and shall use your own virus protection software. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Website, the server on which our Website is stored or any server, computer, or database connected to our Website.

You must not attack our website. We will report any such breach to the relevant authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

We will not be responsible for any loss or damage caused by a distributed denial-of-service attack, virus or other technologically harmful material that may infect your computer equipment, or computer programs, or for any loss or damage to any data or other proprietary material due to your use of the Website.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the systems or networks connected to the Website.

Limitation of Liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

These Terms and the documents referred to herein contain the entire agreement between you and us and, to the extent permitted by law, we exclude all implied conditions, warranties, representations or other terms that may apply to our Website or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • your use of, or inability to use, our Website; or
  • your use of or reliance on any content displayed on our Website.

In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption;  loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

e do not guarantee that our Website will be secure or free from errors, bugs or viruses. We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this Website or a linked site. You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

Governing law

These Terms are governed by and are to be construed in accordance with the laws of the Kingdom of Saudi Arabia and are subject to the exclusive jurisdiction of the Courts in the Kingdom of Saudi Arabia.

PRIVACY POLICY

Bada’el Company respects your privacy and is committed to protecting it. This policy (the Privacy Policy) is designed to help you understand how we use your Personal Information (defined below) when you visit our Website.

For the purposes of this Privacy Policy "we", "our" and "us" refer to Bada’el Company, "this website" refers to the DZRT.com website (the Website) and "you" and "your" refers to a specific individual accessing the Website.

1. Purpose of this Privacy Policy

We are Bada’el Company located at 7351 Prince Turki Ibn Abdulaziz Al Awwal Rd, Al Nakheel District, P.O. Box 2191, Riyadh 12385, Kingdom of Saudi Arabia.

This is our Privacy Policy that applies to our use of your Personal Information when you use our Website.

“Personal Information” is information that relates to you or allows us to identify you. This includes information such as your name, address and telephone number, but can also include information such as analysis of your use of our Website.

We will process your Personal Information in our capacity as a controller. This means that we are responsible for ensuring that we comply with relevant data protection laws when processing your Personal Information.

2. Collection and use of your Personal Information

We only collect Personal Information about you in connection with the operation of our Website. We will hold information about you if you visit our Website.

The types of information we process about you and the purposes for which we process the information may include:

Types of personal information Purposes
Information establishing your identity (e.g. name, address, date of birth, marital status, gender and email address) To provide you with information about our products, goods, services, offers, and events and other information that we think may be valuable to you.
Identifiers, location information and other technical information (e.g. information which can be traced back to you, such as an IP address, location and time zone setting, browser type and version, browser plug-in types and versions, operating system and platform, and any other technology on the devices you use to access this website). To personalise our services, products and content to you and your geographic region (including but not limited to advertisements and promotions).
Financial Data (e.g. name, debit and credit card details and registered address) To provide you with services and products.
Usage data (e.g. information about how you use our website) To review, develop and improve our website and the services that we may offer you.
Information that you provide independently to us (e.g. if you email or call us) To respond to any queries, requests, or comments that you may have.

We collect your Personal Information directly from you or by actively obtaining your Personal Information ourselves, for example, through the use of website tracking devices.

On what basis we use your Personal Information

We use your Personal Information on the following bases, where available under applicable data protection laws:

for our legitimate interests. Using your Personal Information helps us to operate, improve and minimise any disruption to our website. We also have a legitimate interest in sending you information on the products, services and offerings we believe will be of interest to you;

because you have given your consent (if we expressly ask for consent to process your Personal Information, for a specific purpose); and

to comply with legal, regulatory and risk management obligations.

We will not process your Personal Information in a manner that is inconsistent with the purpose for which we have collected the data or the basis on which we have relied to collect your Personal Information. If you fail to provide certain information when requested, we may not be able to provide you with information about our services and products.

With whom do we share your Personal Information?

We will only disclose or transfer your Personal Information for the purposes set out in this notice to:

third party service providers and sub-contractors who provide a service to us and help us run our business efficiently (including but not limited to marketing and advertising, data processing, IT and office services);

any member of our group; and

any competent authorities if we are legally required to comply with a request for data.

We do not sell your Personal Information. We require all third parties to respect the security of your Personal Information and to treat it in accordance with the law.

5. Countries to which we transfer your Personal Information

The information you submit may be transferred, stored and hosted outside of the country from which you may be accessing the Website, and may be transferred to countries which do not have data protection laws or to countries where your privacy and other fundamental rights will not be protected as extensively. These and all other transmissions will remain secure and under our control.

We will implement appropriate measures to ensure that your Personal Information remains protected and secure when it is transferred outside your home country and you can exercise your rights effectively.

If you would like further details of how your Personal Information is protected when transferred from one country to another then please email [email protected]

6. Cookies

Cookies are small pieces of information that your browser stores on your device when requested by a website.

We request your browser to store a cookie when you access our Website. For further information on the cookies that we collect, please see our Cookie Policy

7. Data retention

We will keep your data only for as long as is necessary to respond to any queries or complaints, to improve our website or to comply with any legal obligations to which we may be subject.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorised use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve such purposes through other means, and the applicable legal requirements.

We will destroy or anonymise your Personal Information as soon as the purpose of collecting it, or the legal requirement for which are required to keep the Personal Information, has expired.

8. Your rights

Under certain conditions, you may have the right to:

be informed, which includes informing you of the legal basis of collecting your Personal Information;

access your Personal Information held by us;

correct, complete or update your Personal Information;

request the deletion of Personal Information;

obtain your Personal Information in a legible and clear format, including the right to request the transfer of your Personal Information to another controller (if this is technically possible); and

withdraw consent at any time.

To exercise your rights, please email [email protected]

Subject to any overriding legal obligations, requirements and/or exemptions, we will endeavour to respond to your request promptly in compliance with applicable laws, unless we require further information from you. We may ask you to provide proof of your identity.

9. Your right to complain

If you are not satisfied with our use of your Personal Information in respect of this website or our response to any request by you to exercise your rights, or if you think that we have breached any relevant data protection laws, then please email [email protected] You may in addition have the right to complain to any regulatory authority that supervises our processing of your Personal Information or, where you are based in KSA, the Saudi Data & Artificial Intelligence Authority or National Data Management Office.

10. Children

You must not use the Website if you are not eighteen (18) years of age or over. We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. We do not knowingly collect information from children and we do not target our websites to children.

11. Data security

We are committed to protecting the information you provide us. We have implemented security policies, rules and technical measures to protect the Personal Information that we have under our control, in accordance with applicable data protection laws. The security measures are designed to prevent unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.

In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

12. Local differences

Whilst this Privacy Policy describes the data protection practices adopted by us generally across the world, local data protection laws may vary and our operations in some countries may mean that we are subject to different, or additional, local data protection requirements.

13. Hyperlinks

Our websites may provide links to third-party websites for your convenience. If you access those links, you will leave our Website. We do not control those websites or their privacy practices, which may differ from ours. We do not endorse or make any representations about third-party websites. This Privacy Policy does not cover the personal information you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company before submitting your Personal Information. Some third-party companies may choose to share their personal information with us; that sharing is governed by that third-party company's privacy policy.

14. Notification of changes

We may be required to update or change our Privacy Policy from time to time. In such case, we will upload an updated Privacy Policy on the Website and it will be effective from the time of posting.

This Privacy Policy was last updated on 27 April 2023.

15. Contacting us

This Privacy Policy sets out in broad terms how we handle your Personal Information and safeguard your privacy. If you have any questions relating to our data processing activities or this Privacy Policy, please email [email protected].

COOKIE POLICY

We use necessary cookies to make our Website work. We would also like to set analytics and performance cookies that help us make improvements by measuring how you use our Website. Please refer to our Cookie Policy and our Privacy Policy for more information regarding cookies and how we process your personal information.

  • I accept all cookies
  • I reject all cookies

Cookie policy

Our website, available at DZRT.com (the Website), uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you use our Website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Type of cookies

We use the following cookies:

  • Strictly necessary cookies.These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of payment processing.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors to our Website and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.

Third parties

Please note that we may share your information with third parties who may also use cookies over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

To deactivate the use of third party advertising cookies, you may visit the third party page to manage the use of these types of cookies.

Deactivating some cookies may impact your experience of the Website and the services we are able to offer.

Contact us

If you have any questions about the use of cookies, please email [email protected].

Disclaimer

Nunc fringilla

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut malesuada ex felis, ac molestie ipsum laoreet at. Morbi commodo nunc quis neque tincidunt, eget consequat odio bibendum.

Cras erat enim, mollis id magna at, semper ullamcorper dui. Maecenas laoreet leo nec leo imperdiet, in mollis dui lobortis. Quisque posuere accumsan eleifend. Phasellus gravida, mi vehicula facilisis rutrum, turpis diam bibendum mauris, non dictum arcu orci nec elit. Aenean euismod convallis consectetur. Donec sed sem eget lectus vestibulum tincidunt eu et quam. Phasellus congue erat id volutpat ultrices.

Pellentesque ut lacus et turpis consequat aliquam. Maecenas laoreet leo nec leo imperdiet, in mollis dui lobortis. Aliquam vitae suscipit eros.Molestie ipsum laoreet at. Morbi commodo nunc quis.

Vestibulum tincidunt

Molestie ipsum laoreet at. Morbi commodo nunc quis neque tincidunt, eget consequat odio bibendum. Cras erat enim, mollis id magna at, semper ullamcorper dui. Phasellus gravida, mi vehicula facilisis rutrum, turpis diam bibendum mauris, non dictum arcu orci nec elit.

Aenean euismod convallis consectetur. Donec sed sem eget lectus vestibulum tincidunt eu et quam. Phasellus congue erat id volutpat ultrices. Pellentesque ut lacus et turpis consequat aliquam. Maecenas laoreet leo nec leo imperdiet, in mollis dui lobortis. Quisque posuere accumsan eleifend. Nullam pellentesque eget enim ut mollis. Nam pharetra dictum sem. Etiam non libero dapibus, tempor mi id, condimentum orci. Etiam malesuada mauris vel laoreet convallis. Aenean venenatis ac diam at eleifend. Nam a sodales metus, non ultricies orci.

Pellentesque eleifend

Donec a euismod magna. Vestibulum volutpat ex vel interdum fringilla. In mi elit, sollicitudin ac tincidunt id, sagittis vitae metus. Ut sit amet fringilla urna, at ornare nulla. Quisque vestibulum metus at venenatis consequat.

Cras gravida vehicula nulla, at sollicitudin enim. Ut pulvinar varius vestibulum. Sed et urna non nisl consectetur ornare. Phasellus nec rutrum elit. Sed erat purus, congue sed viverra a, venenatis vel massa. Quisque eu eros ornare, consequat elit porta, bibendum odio.

Duis gravida massa lacus, blandit imperdiet lorem aliquam ac. Aliquam vitae suscipit eros.Molestie ipsum laoreet at. Morbi commodo nunc quis neque tincidunt, eget consequat odio bibendum. Cras erat enim, mollis id magna at, semper ullamcorper dui. Phasellus gravida, mi vehicula facilisis rutrum, turpis diam bibendum mauris, non dictum arcu orci nec elit.

Aenean euismod convallis consectetur. Donec sed sem eget lectus vestibulum tincidunt eu et quam. Phasellus congue erat id volutpat ultrices. Pellentesque ut lacus et turpis consequat aliquam. Maecenas laoreet leo nec leo imperdiet, in mollis dui lobortis.

posuere accumsan eleifend. Nullam pellentesque eget enim ut mollis. Nam pharetra dictum sem. Etiam non libero dapibus, tempor mi id, condimentum orci. Etiam malesuada mauris vel laoreet convallis. Aenean venenatis ac diam at eleifend.

Donec sed

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut malesuada ex felis, ac molestie ipsum laoreet at. Morbi commodo nunc quis neque tincidunt, eget consequat odio bibendum.

Cras erat enim, mollis id magna at, semper ullamcorper dui. Phasellus gravida, mi vehicula facilisis rutrum, turpis diam bibendum mauris, non dictum arcu orci nec elit. Aenean euismod convallis consectetur. Donec sed sem eget lectus vestibulum tincidunt eu et quam. Donec sed sem eget lectus vestibulum tincidunt eu et quam. Phasellus congue erat id volutpat ultrices. Pellentesque ut lacus et turpis consequat aliquam. Maecenas laoreet leo nec leo imperdiet, in mollis dui lobortis. Quisque posuere accumsan eleifend. Phasellus congue erat id volutpat ultrices.

Pellentesque ut lacus et turpis consequat aliquam. Maecenas laoreet leo nec leo imperdiet, in mollis dui lobortis. Quisque posuere accumsan eleifend. Nullam pellentesque eget enim ut mollis. Nam pharetra dictum sem. Etiam non libero dapibus, tempor mi id, condimentum orci.

Quisque posuere

Molestie ipsum laoreet at. Morbi commodo nunc quis neque tincidunt, eget consequat odio bibendum. Cras erat enim, mollis id magna at, semper ullamcorper dui. Phasellus gravida, mi vehicula facilisis rutrum, turpis diam bibendum mauris, non dictum arcu orci nec elit.

Aenean euismod convallis consectetur. Donec sed sem eget lectus vestibulum tincidunt eu et quam. Phasellus congue erat id volutpat ultrices. Pellentesque ut lacus et turpis consequat aliquam. Maecenas laoreet leo nec leo imperdiet, in mollis dui lobortis. Quisque posuere accumsan eleifend. Nullam pellentesque eget enim ut mollis. Nam pharetra dictum sem. Etiam non libero dapibus, tempor mi id, condimentum orci. Etiam malesuada mauris vel laoreet convallis. Aenean venenatis ac diam at eleifend. Nam a sodales metus, non ultricies orci.

Aliquam vitae

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut malesuada ex felis, ac molestie ipsum laoreet at. Morbi commodo nunc quis neque tincidunt, eget consequat odio bibendum.

Cras erat enim, mollis id magna at, semper ullamcorper dui. Phasellus gravida, mi vehicula facilisis rutrum, turpis diam bibendum mauris, non dictum arcu orci nec elit. Aenean euismod convallis consectetur. Donec sed sem eget lectus vestibulum tincidunt eu et quam. Donec sed sem eget lectus vestibulum tincidunt eu et quam. Phasellus congue erat id volutpat ultrices. Pellentesque ut lacus et turpis consequat aliquam. Maecenas laoreet leo nec leo imperdiet, in mollis dui lobortis. Quisque posuere accumsan eleifend. Phasellus congue erat id volutpat ultrices.

Pellentesque ut lacus et turpis consequat aliquam. Maecenas laoreet leo nec leo imperdiet, in mollis dui lobortis. Quisque posuere accumsan eleifend. Nullam pellentesque eget enim ut mollis. Nam pharetra dictum sem. Etiam non libero dapibus, tempor mi id, condimentum orci.

RETURN AND REFUND POLICY

Version 2: 19/7/2023

We hope you had an enjoyable and unique shopping experience. This policy explains the return and refund terms and conditions for the Products.

Definitions

For the purposes of this Return and Refunds Policy:

  • Company (referred to as either "the Company", "we", "us" or "our" in this Policy) refers to Badael Company.
  • Orders mean a request by You to purchase Products from us.
  • Product means the nicotine pouches sold by us on the Website.
  • Website refers to dzrt.com
  • You means the individual accessing or using the Website.

TERMS AND CONDITIONS OF RETURN

Returns are accepted only in the following cases, the product is damaged or its packaging is damaged, the product is unusable, has a defect or appears to have been tampered with upon receipt.

Return Request Mechanism:

Please email us at [email protected] with a photo or video attached for us to investigate, and our team will check and notify you of the status of your return request.

Refund dates and procedures

Upon approval of the returnable product, we will refund the full amount to the same card used for the purchase within two weeks from the date of acceptance of the return.

Please note that the number of days required to get a refund to your account may vary depending on your issuing bank.

If you have any questions, please contact our customer support team at email [email protected] or contact us through our social media accounts.

We may update this Return and Refund Policy from time to time without any prior notice.